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Shipping Policy

Thank you for shopping at Saur Mandal Solar. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of your orders.

1. Shipping Locations

  • We currently ship to addresses within [List of Countries or Regions].
  • We do not ship to P.O. Boxes or APO/FPO addresses.
  • For international orders, please contact us at [Your Contact Information] to confirm shipping availability and costs.

2. Shipping Methods and Costs

  • We offer several shipping methods, including:
    • Standard Shipping: [Number], [Number] business days
    • Expedited Shipping: [Number], [Number] business days
    • Freight Shipping: For large or heavy items, shipping times vary.
  • Shipping costs are calculated based on the weight, size, and destination of your order. You can view the shipping costs during the checkout process.
  • We may offer free shipping on orders over a certain amount. See our website for current promotions.

3. Processing Time

  • Orders are typically processed within [Number], [Number] business days.
  • Processing time may be longer during peak seasons or for custom-made items.
  • You will receive a notification once your order has been shipped.

4. Delivery Time

  • Delivery time is estimated based on the shipping method selected and the destination address.
  • Please note that delivery times are estimates and are not guaranteed.
  • We are not responsible for delays caused by events beyond our control, such as weather, transportation issues, or customs delays.

5. Tracking Your Order

  • Once your order has been shipped, you will receive a tracking number via email.
  • You can track your order on the carrier’s website using the tracking number provided.
  • If you have any questions about your order’s status, please contact us at [Your Contact Information].

6. Shipping Insurance

  • Shipping insurance is available for purchase during the checkout process.
  • Shipping insurance protects your order against loss or damage during transit.
  • If you choose not to purchase shipping insurance, we are not responsible for lost or damaged items.

7. Damaged or Lost Shipments

  • If you receive a damaged shipment, please contact us immediately at [Your Contact Information] with photos of the damaged item and packaging.
  • We will file a claim with the carrier and work with you to resolve the issue, which may include a replacement or refund.
  • If your shipment is lost in transit, please contact us at [Your Contact Information]. We will file a claim with the carrier and work with you to resolve the issue.

8. Customs, Duties, and Taxes

  • For international orders, you are responsible for any customs duties, taxes, or other fees imposed by your country.
  • We are not responsible for any delays caused by customs.
  • Please check with your local customs office for more information about import regulations and fees.

9. Address Accuracy

  • Please ensure that your shipping address is accurate and complete.
  • We are not responsible for delays or misdeliveries caused by incorrect or incomplete addresses.
  • If you need to change your shipping address after placing your order, please contact us immediately at [Your Contact Information]. We will do our best to accommodate your request, but we cannot guarantee that we will be able to make the change.

10. Contact Us

  • If you have any questions about our Shipping Policy, please contact us at [Your Contact Information].

Thank you for choosing Saur Mandal Solar!

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