Shipping Policy
Thank you for shopping at Saur Mandal Solar. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of your orders.
1. Shipping Locations
- We currently ship to addresses within [List of Countries or Regions].
- We do not ship to P.O. Boxes or APO/FPO addresses.
- For international orders, please contact us at [Your Contact Information] to confirm shipping availability and costs.
2. Shipping Methods and Costs
- We offer several shipping methods, including:
- Standard Shipping: [Number], [Number] business days
- Expedited Shipping: [Number], [Number] business days
- Freight Shipping: For large or heavy items, shipping times vary.
- Shipping costs are calculated based on the weight, size, and destination of your order. You can view the shipping costs during the checkout process.
- We may offer free shipping on orders over a certain amount. See our website for current promotions.
3. Processing Time
- Orders are typically processed within [Number], [Number] business days.
- Processing time may be longer during peak seasons or for custom-made items.
- You will receive a notification once your order has been shipped.
4. Delivery Time
- Delivery time is estimated based on the shipping method selected and the destination address.
- Please note that delivery times are estimates and are not guaranteed.
- We are not responsible for delays caused by events beyond our control, such as weather, transportation issues, or customs delays.
5. Tracking Your Order
- Once your order has been shipped, you will receive a tracking number via email.
- You can track your order on the carrier’s website using the tracking number provided.
- If you have any questions about your order’s status, please contact us at [Your Contact Information].
6. Shipping Insurance
- Shipping insurance is available for purchase during the checkout process.
- Shipping insurance protects your order against loss or damage during transit.
- If you choose not to purchase shipping insurance, we are not responsible for lost or damaged items.
7. Damaged or Lost Shipments
- If you receive a damaged shipment, please contact us immediately at [Your Contact Information] with photos of the damaged item and packaging.
- We will file a claim with the carrier and work with you to resolve the issue, which may include a replacement or refund.
- If your shipment is lost in transit, please contact us at [Your Contact Information]. We will file a claim with the carrier and work with you to resolve the issue.
8. Customs, Duties, and Taxes
- For international orders, you are responsible for any customs duties, taxes, or other fees imposed by your country.
- We are not responsible for any delays caused by customs.
- Please check with your local customs office for more information about import regulations and fees.
9. Address Accuracy
- Please ensure that your shipping address is accurate and complete.
- We are not responsible for delays or misdeliveries caused by incorrect or incomplete addresses.
- If you need to change your shipping address after placing your order, please contact us immediately at [Your Contact Information]. We will do our best to accommodate your request, but we cannot guarantee that we will be able to make the change.
10. Contact Us
- If you have any questions about our Shipping Policy, please contact us at [Your Contact Information].
Thank you for choosing Saur Mandal Solar!